Contact Us


We're Here to Help You!

For an easy and quick way to find your answers, check our FAQs. But if you can't find the answer you're looking for, please don't hesitate to contact us.We will respond your query within 24 business hours by using the "Submit a Help Ticket" (details). It's the most efficient way to get problems solved.



   Telephones:


Call Us: (408)837-7101
Fax: (408)332-5449
Monday ~ Friday: 9:00 a.m. ~  6:00 p.m. PST
* Technical Support is not available by telephone. Please use Live Chat if you have any questions regarding technical support for products.



     Live Chat:


Monday ~ Friday: 9:00 a.m. ~ 6:00 p.m. (GM+8)
Saturday: 9:00 a.m. ~ 12:00 a.m. (GM+8)



     Email Service:


Pre-sales service: sales@hdgenius.net

                         or: hdgenius.net@gmail.com

Every message you sent to us will be carefully considered.




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